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New Delhi: Every year on March 15, ‘World Consumer Rights Day’ is celebrated across the world. The main purpose of celebrating this day is to inform consumers about their rights. In fact, many times people are not even aware of the important rights that are visible to them. The rights of customers are not violated, so on the day of ‘World Consumer Day’, an awareness campaign is conducted to protect their rights. So let’s know the history of ‘World Consumer Rights Day’ and what rights do consumers have in India?
The purpose
The basic purpose of celebrating this day is to make consumers aware of their rights and if they are victims of fraud, black selling, shortages etc., they can complain about it in the consumer court. The consumer protection law in India specifies that every person who has paid or guaranteed to pay money to purchase any goods or services and as such has the right to be protected from exploitation or harassment of any kind.
History
The idea for ‘World Consumer Rights Day’ was given by President John F. Kennedy. On March 15, 1962, President John F. Kennedy strongly raised the issue of consumer rights in an official address to the US Congress. John F. Kennedy was the first world leader to speak out about consumer rights. On 9 April 1985, the United Nations approved the General Directives on Consumer Protection. In the year 1983, World Consumer Rights Day was celebrated for the first time. Since then, World Consumer Rights Day is celebrated every year on March 15.